Technical Support for our Cold Plunge and Sauna Products

At TUNDRA Ice Bath, we are dedicated to ensuring that your experience with our ice bath systems is seamless and satisfying. Our technical support team is ready to assist with any inquiries or issues you may encounter.

Contacting Support

Email Support:

Reach out to our support team via email at info@tundraicebath.com for assistance. We strive to respond to all inquiries within 24 hours.

WhatsApp Support:

Get immediate support by contacting us through our WhatsApp channel. Customers will receive our dedicated support number upon purchase, allowing for real-time assistance directly from our technical experts.

Support Services

Local Support in Singapore:

Our skilled technical support team in Singapore is equipped to handle repairs and troubleshoot issues in person. If you are in the Singapore and need assistance, please contact us to arrange a service visit.

International Support:

For customers outside Singapore, we start with a remote analysis to understand and diagnose the issue. We provide detailed troubleshooting guidance aimed at resolving common problems efficiently. If a repair is necessary, we work with local technicians to ensure timely service. We also send replacement parts if needed, directly to your location.

Our Commitment

We aim to ensure that each customer enjoys their TUNDRA Ice Bath system without interruption. Our support team is committed to providing quick, effective, and easily accessible assistance to maintain the performance and reliability of your system.

For further assistance or to learn more about our support services, please contact us. We are here to help, ensuring your satisfaction and optimal performance of our products.

Technical Support